Points 4 Prizes

Points 4 Prizes Terms & Conditions

All of the terms and conditions below are in addition to the terms and conditions of our site. Please read our terms carefully as they include product delivery timelines and returns policy. Should you experience any issues with any of the products you order from us please contact any of our customer support agents and time day or night:

Email: poker@paddypower.com

Ireland: 1800 924 406, UK: 0800 0282497, Rest of World: +353 1 488 1750

• Customers will allow 28 days for delivery of product
• Customers are advised that a confirmed / submitted order is an order shipped to warehouse, once this action has taken place cancellations will not be permitted.
• Customers are responsible for correct entry of data onto order forms. Failure to do so may result in additional delivery charges to the customer should failure be a consequence of this.
• Customers are responsible for providing a delivery address where they will have someone available to receive and sign for the product on delivery. Paddy Power Poker will not be responsible for excess delivery charges due to absence of deliverer from the premises.
• The third party provider (Fagans Entertainment Ltd) agree to replace items that are damaged in transit or damaged due to manufacturer, warehouse or courier neglect. However goods damaged due to customer neglect or wear and tear will be solely the responsibility of the customer.
• Paddy Power Poker reserve the right to change or amend this promotion at any time.
• Paddy Power Poker reserve the right to withdraw any item at any time.
• Customers must have sufficient paddy points in their account to cover the entire order submitted. Insufficient points will result in order cancellation.
• All Items ordered are subject to stock availability, should an item be out of stock we will advise the customer and a new order may be submitted or alternatively paddypowerpoker.com agree to refund the point in full.
• paddypowerpoker.com have the right to pull any product line from the P4P store at any time.
• Customers should note that point prices of the items in the P4P shop can fluctuate at any time, however once an order is submitted / confirmed the price of the item will remain for that order at its original price.
• In the event that the customer is due a refund of points due to stockout, damage or consecutive failed delivery please note that refund will occur within 48 hours of the agreed order cancellation time.